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What we do

In today’s fast-paced market, having a skilled team by your side is crucial. Our integrated approach involves three main groups – broking, client services, and claims – working together to secure the best insurance solutions for your business.

What we do

For every client, we assemble a team of insurance experts

At least two brokers
At least two brokers
Two technical executives
Two technical executives
A claims broker
A claims broker
What we do

Your dedicated insurance team

Every client receives an exclusive service team, which includes broking, client services, and claims specialists. Our teams collaborate closely, ensuring any questions you have can be promptly addressed.

Our Support

We are committed to providing you with outstanding support throughout your entire insurance journey. From the initial meeting to securing you the best coverage, renewals and navigating any claims processes. Paragon stands by your side.

What we do
What we do

Exceptional client and staff retention

The consistency and expertise of our client teams are fundamental to our commitment to service. This is reflected in our remarkable client and staff retention rates, which consistently exceed 90%.

Our Experts say...

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What our clients say:

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Common Questions

What should I do if I need to make a claim?

If you need to make a claim, you should immediately contact us and follow the instructions given to you by our helpful team. Prompt reporting is crucial for claim processing.

How does claims management work?

Claims management services work by providing guidance and support for:

  • seeking compensation
  • restitution
  • repayment
  • other remedies for loss or damage, as well as addressing other obligations.

These services encompass litigation, regulatory scheme claims, and voluntary arrangements.

How can I make a claim?

To make a claim, please follow these steps:

1. Contact us: Reach out to our customer service team as soon as possible. You can contact us via phone, email, or through our website.

2. Provide information: Be prepared to provide details about the incident, including the date, location, and any other relevant information. It’s helpful to have your policy number handy as well.

3. Documentation: Gather any necessary documentation that supports your claim, such as photos, police reports, or receipts.

4. Claim review: Once we receive your claim, we will review the details and may contact you for additional information. We aim to process claims efficiently and keep you updated on the status of your claim.

5. Resolution: We will inform you of the outcome once your claim has been assessed. If approved, we will guide you through the steps to receive your settlement.

If you have any questions during the process, please don’t hesitate to ask. We’re here to help every step of the way.

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